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We strive to ensure the highest degree of quality and service for our valued customers. If you encounter any difficulty while utilizing our services, we urge you to contact our qualified staff for professional assistance with any technical issue you may have. We encourage our customers to send us feedback and suggestions on how to improve the services we offer. We are committed to customer loyalty, and will do our best to ensure your total satisfaction. CONDITIONS: Refunds are only available to those customers who have followed their State or Commonwealths requirements and procedures. We strongly recommend Refunds take into consideration transaction and processing fees. The customer must pay all other fees including, but not limited to, transaction fees and processing fees. Refunds are limited to one time per customer. No repeated moneybacks are available. No refund is available after 30 days. Any outstanding fees due on non-refundable products, services or transactions, will be subtracted from any allowable refund. We the right to change or discontinue this policy at any time. Modification of the policy will not affect the moneyback policy on previous purchases. REFUND PROCEDURE: A request for refund must be submitted in writing by the original purchaser to Customer Service by US Mail or fax. Refund Request must be accompanied by Your particular States Required documents and must have followed their procedures. Requests must have ATTN: MoneyBack on the request. Requests directed to other contact addresses or by other methods are not accepted for moneyback. Customers must VERIFY that we received your refund request by calling us after faxing. Fax requests to: 717-699-0781 ATTN: MoneyBack <Customer Name> <Customer Address> <Customer Phone Number> |